Missed calls equal missed opportunities in any industry, but real estate is especially susceptible to missed calls being treated as lost opportunities and prospective customers often switch agents when they don’t get an immediate response to their inquiry. Real estate agents therefore need an answering service in place in order to keep clients connected at all times – from property showings or negotiations through to capture leads while you’re unavailable. Here are some top answering services specifically tailored towards helping agents connect with prospects, capture leads and close more deals.
An answering service with 24/7 coverage ensures you never miss a potential client and frees up time to concentrate on higher-value tasks that generate revenue, such as marketing and networking. A real estate answering service can even arrange property viewings and client meetings seamlessly into your calendar to avoid scheduling conflicts and ensure no opportunities go untouched.
Real estate businesses that want the best answering services should select providers who offer customized call scripts tailored specifically to their brand voice and tone of voice, so their clients receive professional and relevant information that makes them feel valued and understood, increasing satisfaction and conversions. Multilingual support from your answering service could also prove beneficial when working with diverse client bases.
Real estate agents play an essential role in matching people to properties that meet their needs and exceed expectations, so being available 24/7, including after hours when many leads reach out, is paramount to their success. An answering service that offers 24/7 live support can ensure you don’t lose out due to limited availability.
When selecting an answering service for real estate, look for one that can quickly capture leads and integrate with your CRM or management systems so calls can be recorded instantly and sent straight back to you so you can follow-up on qualified leads and nurture them along their sales journey.
Real estate answering services with proven success offer detailed accounts of every call that’s received, allowing you to identify patterns and trends in incoming inquiries, helping your lead nurturing and sales process by pinpointing which strategies are working and which aren’t.
To maximize the return on your real estate answering service investment, it’s essential that you find a company with features you require at an affordable cost. Look for solutions offering a 14-day free trial so that you can assess whether it meets all of your criteria before making a commitment – this way you can be certain your new answering service for real estate is the ideal fit for your business – PATLive provides such features such as 24/7 live support, custom call scripting and contact capturing at an attractive monthly fee rate.