Mark Spain Real Estate Georgia operates as both a real estate brokerage and home buying service, providing traditional listing services as well as the Guaranteed Offer program to quickly offer homes for cash purchase. Guaranteed Offer serves metro areas in Florida, Georgia, North Carolina, South Carolina, Tennessee, and Texas with its Guaranteed Offer program that offers homeowners who wish to sell quickly at a fair price an opportunity for rapid property sales with free home evaluation and consultation from company agents. On arrival, they conduct a comprehensive property analysis and consult their network of investors before offering to buy it within 21 days if agreed upon by the homeowner. In exchange for this offer, sellers take on typical seller responsibilities like paying real estate agent commission and closing costs.
Guaranteed Offer begins by making an online request or phoning into your local Mark Spain office, where a representative will arrange to visit and perform a walk-through at your house. If eligible for the program, an initial offer should arrive within 24 hours – you may accept or decline it; or negotiate directly with an investor. If not eligible, however, your representative will suggest listing your home with an agent on open market instead.
Some Mark Spain customers have lodged complaints of bait-and-switch tactics by their assigned agent, such as encouraging them to list on the open market rather than accepting cash offers, as well as underpaying them when purchasing their home. One Reddit user reported this happening with them as well.
Mark Spain offered generic responses to many of these complaints; one customer said they were dissatisfied with their experience with Mark Spain and ultimately decided to hire another realtor instead; another customer mentioned how their Mark Spain agent wasn’t communicating well and giving updates on their home sale process.
Customers of Mark Spain also complained of agents forcing them into deals they don’t want, even if it means taking lower offers. One customer reported being pressured into selling their home to an investor in Alpharetta for less than they were willing to take on the open market – an investor then sold it and made a profit flipping the house!
Mark Spain Real Estate enjoys an excellent reputation when it comes to listing services, yet has had difficulty with its guaranteed offer program. While Mark Spain markets it as a way of bypassing listing fees, customers frequently receive lowball offers or are pressured into undesirable deals due to this commission fee charged for its guaranteed offer program – this may present issues for sellers prioritizing fast sales over optimizing sale prices.