Real estate is a fast-paced industry in which the first agent to respond quickly to an inquiry often wins their client. One way for agents to ensure calls are received and handled swiftly is partnering with an answering service dedicated to real estate; however, not all answering services offer equal services in terms of real estate expertise; choosing wisely could make all the difference between a productive day or missed opportunities.
Answering services designed for realtors offer 24/7 virtual receptionist support, CRM integration, lead capture and capture capabilities, call screening/filtering/filtering features, multilingual support as well as multitask support to allow realtors to focus on core tasks while increasing productivity while making sure no leads go unattended.
Real estate agents typically receive numerous calls from potential home buyers or sellers seeking real estate advice. Many times these calls come outside normal office hours and need immediate responses in order to be answered effectively and capture key details about a property quickly. It is therefore imperative that agents quickly answer and capture this vital information about it as quickly as possible.
Unfortunately, real estate agents often miss important calls while engaged with other clients or agency meetings, leading them to lose prospects to competitors who were more accessible at that moment in time. MAP Communications has created a real estate answering service specifically to address this problem by offering clients live receptionists who can handle calls efficiently while gathering relevant information before forwarding messages promptly to realtors.
At least some real estate agents understand the process, yet others do not. Therefore, answering services for real estate agents that possess an in-depth knowledge of this industry are ideal. Such answering services help qualify leads more effectively while offering customers tailored customer experiences – as well as helping realtors improve their marketing strategies by targeting qualified leads who may convert.
Ruby Receptionists’ top-of-the-line real estate answering service not only offers live answering and appointment scheduling services 24/7, but also keeps a detailed transcript of every conversation for future reference. They know exactly how to approach every call with prospective buyers and sellers and schedule follow-up calls to ensure their needs are taken care of without becoming overwhelming. Maintenance issues can also be managed quickly and efficiently through maintenance apps by collecting all details for each call and sending them directly to an on-call contractor for immediate attention. This frees real estate agents up to focus on closing deals and creating new business, increasing revenue while simultaneously improving quality of life for their current and potential clients.