Real estate agents and property management agencies require a call answering service that can respond immediately and capture inquiries, while also performing administrative duties such as verifying client data and recording key details into software programs. A virtual receptionist provides that service.
Real estate is a competitive industry, so the ability to respond promptly to potential clients is of the utmost importance. Missed calls can result in lost business to competitors who respond more promptly and professionally.
An answering service for real estate can provide your business with the support it needs to expand successfully. They ensure your prospects never need to leave messages or access an automated voicemail system and that calls are always answered regardless of time or day or holidays – helping manage calendars, book appointments and make follow-up calls in order to close deals faster.
Establishing your specific needs before selecting a real estate call answering service starts by understanding them thoroughly. While certain features are universal across industries, others might only apply specifically to real estate management and property administration. You should also set your budget and identify features most essential to you.
Answering services that offer bilingual operators in the U.S. may help your clients communicate more easily by speaking their native tongue, something particularly helpful for real estate agents dealing with diverse audiences.
Real estate answering services often include inbound lead capture as an effective way of turning qualified prospects into new clients. This feature filters out tire-kickers and delivers only promising leads so that you can reach out and convert them swiftly, often included as part of the company’s monthly plan, helping increase sales and boost revenues.
Other real estate answering services provide additional features to their basic plans, such as appointment scheduling, click-to-call functionality and CRM integration. Some of these extras may be free; others require an additional premium payment.
PATLive also provides real estate businesses with a 14-day free trial of their service, enabling you to test out how it can enhance their business. Their basic answering service features 24/7 live response, customized call scripting, call recording, CRM integration and CRM reporting/stats tracking so that you can measure how effectively it’s performing – helping identify any areas for improvement or make necessary changes that can boost it further.